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Dialer AI

Dialer Pay

Secure Phone Payments Without Exposing Sensitive Card Data

Secure Phone Payments Without Exposing Sensitive Card Data

DialerPay helps teams collect secure over-the-phone payments without exposing payment information to agents, recordings, or internal systems.

DialerPay helps teams collect secure over-the-phone payments without exposing payment information to agents, recordings, or internal systems.

Trusted by hundreds of leading companies

Trusted by hundreds of leading companies

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The Visibility Problem

The Visibility Problem

  • Agents still manually handle sensitive card information during live customer conversations.

  • Customers are often required to read payment details aloud over the phone.

  • Sensitive payment data can end up inside recordings or internal operational systems.

Dialer Fixes this

Secure Payment Workflows

Secure Payment Workflows

Let Customers Pay Securely
Without Reading Card Details To Agents

Live Call Payments

Secure Transactions Without Interrupting The Conversation

Allow customers to complete secure payments during live calls while maintaining a smooth, uninterrupted, and trusted customer interaction.

Automated Payment Flows

Guide Customers Through Seamless Secure Payment Experiences

Allow customers to complete secure payments during live calls while maintaining a smooth, uninterrupted, and trusted customer interaction.

Flexible Completion Options

Multiple Secure Ways To Complete The Payment

Support secure transactions through keypad entry, voice-assisted flows, or payment links designed around different customer preferences.

Reduced Agent Dependency

Complete Payments Without Direct Agent Handling

Allow customers to securely complete transactions without requiring agents to manually process or hear sensitive payment information.

Sensitive card information stays out of:

Reduce PCI exposure while making payment workflows easier to complete and easier to manage.

Call recordings

Securely complete payments during calls.

Agent workflows

Enter payment details automatically.

Internal System

Use keypad, voice, or payment link.

Live Conversation

make payments without agents.

Payment Workflow

Payment Workflow

Secure Payment Handling Built Into The Conversation Flow

Step 1

Customer Starts The Payment Process

Customers can begin payments during live calls, through self-service payment lines, or outside normal business hours.

Step 1

Customer Starts The Payment Process

Customers can begin payments during live calls, through self-service payment lines, or outside normal business hours.

Step 1

Customer Starts The Payment Process

Customers can begin payments during live calls, through self-service payment lines, or outside normal business hours.

Step 2

Secure Payment Flow Activates

Agents securely transfer customers into an automated payment experience without requiring card details to be spoken aloud.

Step 2

Secure Payment Flow Activates

Agents securely transfer customers into an automated payment experience without requiring card details to be spoken aloud.

Step 2

Secure Payment Flow Activates

Agents securely transfer customers into an automated payment experience without requiring card details to be spoken aloud.

Step 3

Customer Completes Payment Securely

Customers complete payment through secure automated workflows using configured payment methods and approval logic.

Step 3

Customer Completes Payment Securely

Customers complete payment through secure automated workflows using configured payment methods and approval logic.

Step 3

Customer Completes Payment Securely

Customers complete payment through secure automated workflows using configured payment methods and approval logic.

Step 4

Conversation Continues

Where needed, customers can return directly to the live interaction while agents continue supporting the conversation without handling sensitive payment data.

Step 4

Conversation Continues

Where needed, customers can return directly to the live interaction while agents continue supporting the conversation without handling sensitive payment data.

Step 4

Conversation Continues

Where needed, customers can return directly to the live interaction while agents continue supporting the conversation without handling sensitive payment data.

See how DialerPay fits into your payment workflow.

Book Demo

Book Demo

Operational Use Cases

Operational Use Cases

Built For Different Payment Scenarios

Agent-Assisted Payments

Agents support the conversation while secure payment handling happens inside an automated flow.

Agent-Assisted Payments

Agents support the conversation while secure payment handling happens inside an automated flow.

Self-Service Payments

Self-Service Payments

Queue Overflow Handling

Queue Overflow Handling

After-Hours Payment Collection

After-Hours Payment Collection

Recurring Payment Workflows

Recurring Payment Workflows

Higher-Risk Transaction Flows

Higher-Risk Transaction Flows

DTMF keypad entry

DTMF keypad entry

Workflows for high-risk transactions

Workflows for high-risk transactions

Balance enquiry and payment options

Balance enquiry and payment options

Payment Flexibility

Payment Flexibility

More Ways To Complete The Payment

Voice-assisted capture

Voice-assisted capture

Automated IVR payment workflows

Automated IVR payment workflows

Secure payment links

Secure payment links

Recurring payment support

Recurring payment support

DTMF keypad entry

Workflows for high-risk transactions

Balance enquiry and payment options

Payment Flexibility

More Ways To Complete The Payment

Voice-assisted capture

Automated IVR payment workflows

Secure payment links

Recurring payment support

Operational Compatibility

Operational Compatibility

Fit Secure Payments Into Your Existing Workflow

DialerPay is designed to support the way teams already manage payment handling without requiring major operational changes, disruptive migrations, or complex retraining workflows.

DialerPay is designed to support the way teams already manage payment handling without requiring major operational changes, disruptive migrations, or complex retraining workflows.

Inbound Payment Handling

Payment info remains in secure workflows, not in conversations or unsecured processes.

Outbound Collections

Prevent sensitive card details from recorded conversations and reduce compliance exposure.

Recurring Payment Workflows

Automate payment collection to secure workflows, removing manual processing.

Agent-Assisted Payment Flows

Set up payment flows, routing, and approvals for consistent operations and secure transactions.

Multi-Team Payment Operations

Support secure payment collection across multiple teams, locations, or operational workflows.

After-Hours Payment Collection

Allow customers to make secure payments anytime without manual processing.

Compliance & Security

Compliance & Security

Built Around Secure Payment Handling

Reduce Data Exposure

Agents support the conversation while secure payment handling happens inside an automated flow.

Protect Call Recordings

Reduce Manual Handling

Controlled Workflow Routing

Improve Operational Control

Connected Platform Ecosystem

Connected Platform Ecosystem

One Connected Outbound Operations Stack

Manage High-Volume Calling Operations At Scale

Learn more

Automate SMS Conversations And Follow-Up Workflows

Learn more

Transform Talks into Coaching and Performance Insights

Learn more

Manage High-Volume Calling Operations At Scale

Learn more

Automate SMS Conversations And Follow-Up Workflows

Learn more

Transform Talks into Coaching and Performance Insights

Learn more

Manage High-Volume Calling Operations At Scale

Learn more

Automate SMS Conversations And Follow-Up Workflows

Learn more

Transform Talks into Coaching and Performance Insights

Learn more

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Operational Outcomes

Operational Outcomes

Secure Payments With Less Operational Friction

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Reduce PCI exposure

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Remove sensitive card handling from live conversations

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Reduce agent time spent processing payments

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Improve payment completion efficiency

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Support after-hours payment collection

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Simplify secure payment workflows at scale

Get Started with Dialer Pay

Get Started with Dialer Pay

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FAQ`s

FAQ`s

Have Questions Before Reaching Out?

How does DialerPay improve operational efficiency?

By removing manual card handling from live conversations, DialerPay reduces agent workload, speeds up payment completion, improves payment security, and helps teams manage increasing payment volumes more efficiently.

How does DialerPay improve operational efficiency?

By removing manual card handling from live conversations, DialerPay reduces agent workload, speeds up payment completion, improves payment security, and helps teams manage increasing payment volumes more efficiently.

How does DialerPay improve operational efficiency?

By removing manual card handling from live conversations, DialerPay reduces agent workload, speeds up payment completion, improves payment security, and helps teams manage increasing payment volumes more efficiently.

What types of payment workflows can DialerPay support?

DialerPay supports a wide range of scenarios including agent-assisted payments, self-service payments, queue overflow handling, recurring payment workflows, after-hours collections, and higher-risk transaction flows with additional controls.

What types of payment workflows can DialerPay support?

DialerPay supports a wide range of scenarios including agent-assisted payments, self-service payments, queue overflow handling, recurring payment workflows, after-hours collections, and higher-risk transaction flows with additional controls.

What types of payment workflows can DialerPay support?

DialerPay supports a wide range of scenarios including agent-assisted payments, self-service payments, queue overflow handling, recurring payment workflows, after-hours collections, and higher-risk transaction flows with additional controls.

Does DialerPay work with our existing payment process?

Yes. DialerPay is designed to fit around existing payment operations, whether you manage inbound payments, outbound collections, recurring transactions, or after-hours payment handling. It can be configured without requiring major operational changes.

Does DialerPay work with our existing payment process?

Yes. DialerPay is designed to fit around existing payment operations, whether you manage inbound payments, outbound collections, recurring transactions, or after-hours payment handling. It can be configured without requiring major operational changes.

Does DialerPay work with our existing payment process?

Yes. DialerPay is designed to fit around existing payment operations, whether you manage inbound payments, outbound collections, recurring transactions, or after-hours payment handling. It can be configured without requiring major operational changes.

Can customers complete payments without speaking to an agent?

Yes. Customers can securely complete payments through automated IVR workflows, DTMF keypad entry, voice-assisted capture, or secure payment links, depending on how your payment workflow is configured.

Can customers complete payments without speaking to an agent?

Yes. Customers can securely complete payments through automated IVR workflows, DTMF keypad entry, voice-assisted capture, or secure payment links, depending on how your payment workflow is configured.

Can customers complete payments without speaking to an agent?

Yes. Customers can securely complete payments through automated IVR workflows, DTMF keypad entry, voice-assisted capture, or secure payment links, depending on how your payment workflow is configured.

How does DialerPay keep payment information secure?

DialerPay moves payment collection into secure automated workflows so sensitive card details never need to be spoken to agents, stored in recordings, or exposed within internal systems. This helps reduce PCI exposure while keeping payment conversations moving smoothly.

How does DialerPay keep payment information secure?

DialerPay moves payment collection into secure automated workflows so sensitive card details never need to be spoken to agents, stored in recordings, or exposed within internal systems. This helps reduce PCI exposure while keeping payment conversations moving smoothly.

How does DialerPay keep payment information secure?

DialerPay moves payment collection into secure automated workflows so sensitive card details never need to be spoken to agents, stored in recordings, or exposed within internal systems. This helps reduce PCI exposure while keeping payment conversations moving smoothly.

Still have a questions?

If you didn`t find your answer, feel free to reach out.

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Keep Lead Conversations Moving Automatically

Keep Lead Conversations Moving Automatically

Keep Lead Conversations Moving Automatically